Jeju Air Air Ticket Cancellation and Refund

Jeju Air Air Ticket Cancellation and Refund

Jeju Air provides passengers with cancellation and refund options based on the fare type, route, and timing of the request. Bookings can be canceled conveniently through the official website, mobile app, Customer Center, or the travel agency where the ticket was originally purchased.

Refund eligibility depends on the fare rules attached to the ticket. Some promotional or discounted fares may carry cancellation fees, while certain fare types may allow refunds with lower penalties. In many cases, non-refundable tickets may only be eligible for a refund of applicable government taxes and airport charges.

Under special circumstances, such as medical reasons or government travel restrictions, Jeju Air may offer travel credits or adjusted refund options in accordance with its policy.

For tickets purchased directly through Jeju Air, refund requests can be submitted via the “My Page” or booking management section online. Processing times vary depending on the original payment method. Tickets issued by third-party agencies must be refunded through the respective agency.

If you require additional assistance, it's best to contact Jeju Air' customer service team for further information.