Eastar Jet

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Eastar Jet is a South Korean low-cost airline headquartered in Seoul, with its primary operating base at Incheon International Airport and additional operations from Gimpo International Airport, Cheongju International Airport, Jeju International Airport, and Busan's Gimhae International Airport. The airline commenced scheduled passenger services in 2009 and has expanded its network across Northeast Asia and Southeast Asia, offering affordable travel options for both leisure and business passengers.

Through its operations at Korea Airports, Eastar Jet provides regular domestic services connecting Seoul with Jeju, Busan, Cheongju, Gunsan, Muan, Yangyang, and other destinations, while also operating international routes to Japan, China, Taiwan, Vietnam, Thailand, and several additional cities in Asia. Incheon International Airport serves as the airline's principal international gateway, supporting scheduled services to major overseas destinations.

Following its business restructuring, Eastar Jet resumed network expansion by introducing additional aircraft, reopening international routes, and increasing flight frequencies from major Korean airports. The airline continues to strengthen its presence by adding new destinations and expanding seasonal services in response to passenger demand.

As of 2026, Eastar Jet operates a fleet consisting of Boeing 737 family aircraft, including Boeing 737-800 and Boeing 737 MAX 8 models. These aircraft are configured with Economy Class seating and are deployed on both domestic and international services.

Passengers travelling through Korea Airports benefit from Eastar Jet's online booking platform, mobile services, self-service airport facilities where available, and a range of optional travel products including seat selection, prepaid baggage, onboard refreshments, and travel insurance. The airline continues to focus on providing efficient point-to-point services while expanding its route network throughout Asia.

Check-in Information

Eastar Jet offers several check-in options for its passengers. Read More...

Baggage Allowance

As for baggage allowance, the amount you're allowed to bring depends on your travel class, route, and frequent flyer status. Read More...

Unaccompanied Minor Policy

Eastar Jet has a policy for unaccompanied minors (UMs) traveling on their flights. The policy varies depending on the age of the child and the route they are traveling on. Check the Guidelines...

Eastar Jet Frequent Flyer Program

Eastar Jet does not operate its own frequent flyer programme and does not issue mileage points for flights. Read More...

Ticketing Offices

Eastar Jet operates ticket service counters at major Korea Airports where the airline conducts scheduled passenger services. Read More...

Eastar Jet Fleet and Seats

In terms of seating, Eastar Jet offers a variety of classes on its flights. Read More...

Eastar Jet Airport Lounges

Eastar Jet does not operate its own dedicated branded airport lounge at Korea Airports. Read More...

Eastar Jet Lost and Found

If you’ve lost an item on an Eastar Jet flight, at the airport, or in a lounge, follow these steps to recover it. Read More...

Eastar Jet Air Ticket Cancellation and Refund

Eastar Jet offers a flexible cancellation and refund policy, allowing passengers to modify or cancel flights based on fare conditions. Read More...

Eastar Jet Student Discount Airfares

Eastar Jet provides limited student-oriented fare reductions on selected domestic and international routes operating from Korea Airports. Read More...

In-flight Menu

An in-flight menu is a crucial part of the in-flight experience for passengers. It provides them with information about the food and drink options available during the flight. Read More...

Shall you need further assistance, please contact Eastar Jet Customer Service in Seoul as stated below.

Head Office (HQ)	Contact	Email
Eastar Jet 236, Gonghangdae-ro Gangseo-gu, Yangseo Building 5th floor, Eastar Jet Seoul, Korea	+82 1544 0080	N/A

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